Leons.ca
Your Postal Code: Delivery Available
YOUR STORE: Pickup Available
Free Local Delivery on any purchase over $498
Your feedback is important to us. Would you kindly take a moment to complete our survey?
  1. 1. How easy was it to find what you were looking for on our website?
    Very easy
    Somewhat easy
    Somewhat difficult
    Very difficult
    NA/don't know
  2. 2. Did you visit a store before placing your order?
    Yes
    No
  3. 3. If you spoke to a store sales associate about your order, how was your experience?
    Very satisfactory
    Somewhat satisfactory
    Somewhat unsatisfactory
    Very unsatisfactory
    Didn't speak to store sales associate
  4. 4. How well informed did we keep you about your order?
    Very informed
    Somewhat informed
    Somewhat uninformed
    Very uninformed
    NA/don't know
  5. 5. How did you feel about the delivery notification process and scheduling of your delivery?
    Very easy
    Somewhat easy
    Somewhat difficult
    Very difficult
    NA/don't know
  6. 6. Did the delivery agent keep to the schedule you agreed to?
    Yes
    No
  7. 7. How did you feel about the team that delivered your furniture?
    Very satisfied
    Somewhat satisfied
    Somewhat disappointed
    Very disappointed
    NA/don't know
  8. 8. How did you feel about the setup of your furniture?
    Very easy
    Somewhat easy
    Somewhat difficult
    Very difficult
    NA/don't know
  9. 9. How satisfied are you with the quality of your furniture?
    Very satisfied
    Somewhat satisfied
    Somewhat disappointed
    Very disappointed
    NA/don't know
  10. 10. Overall, how satisfied are you with your purchasing experience?
    Very easy
    Somewhat easy
    Somewhat difficult
    Very difficult
    NA/don't know
  11. 11. How does our site compare with similar sites you may have visited?
    Much better
    Somewhat better
    Not much better
    Worse
    Never been to another site
  12. 12. Based on this experience, how likely are you to shop with us again?
    Very likely
    Somewhat likely
    Somewhat unlikely
    Very unlikely
    NA/don't know
  13. 13. How likely are you to recommend this site to a friend?
    Very likely
    Somewhat likely
    Somewhat unlikely
    Very unlikely
    NA/don't know
  14. 14. What did you specifically like about our site?
    Website
    Convenience
    CustomerService
    Delivery
    Search
    Pictures
    Policies
    Prices
    Quality of Furniture
    Selection
  15. 15. What specific things can we do to improve your satisfaction with our site?